Privacy Policy

This Privacy Policy describes how Canary Full Solutions SL, with registered office at C/ Herradores 99, 38201 San Cristóbal de La Laguna, Tenerife (Spain), NIF B26581462, legally represented by CEO Gabriella Longo, collects, uses, and protects the personal information of users of the GLOB-ALL-SERVICE website.

GLOB-ALL-SERVICE is the official website of the project developed by Canary Full Solutions SL, aimed at providing information about the services offered by the company.

This Policy is drafted in accordance with Regulation (EU) 2016/679 (GDPR) and applicable data protection laws, to ensure transparency, security, and respect for users’ rights.

Users are invited to carefully read this Policy before using the website or providing personal data.

Cookie and Analytics Notice

The website uses cookies and similar technologies strictly necessary for the operation of the contact form.

In the future, the website may integrate analytics tools such as Google Analytics or other statistical data collection systems. The use of such tools will always comply with applicable regulations, and data processing will be based on users’ prior consent where required by law.

Users can manage or withdraw consent for non-essential cookies at any time through the advanced settings available in the website’s cookie banner.

1. Types of Data Collected

The GLOB-ALL-SERVICE website collects only information voluntarily provided by users through the contact form:

First and last name
Phone number
Email address
Reason for contact (dropdown menu)
Message (free text field)

In addition, the website may collect technical browsing data in aggregated or anonymized form, such as:

IP address
Browser and device type
Pages visited and duration of visit

This information is collected solely for technical purposes and to enable form submission, without identifying individual users beyond their voluntary interaction with the website.

Minors: The website is not intended for individuals under 14 years of age. Canary Full Solutions SL does not knowingly collect personal data from minors. If such data is identified, it will be promptly deleted.

2. How We Collect Data

Providing personal data is optional; however, certain data are necessary to respond to requests submitted via the contact form. Failure to provide such data will prevent request handling.

Data is collected through:

Contact form: data voluntarily entered by users and transmitted directly upon submission
Automatic technical collection: IP address, browser, device, pages visited, and session duration, collected via tools necessary for proper operation of the platform

All data is collected lawfully, transparently, and proportionately, limited to what is necessary.

3. Purpose and Legal Basis

The legal basis for processing includes:

User consent for submitting data and receiving communications
Pre-contractual or contractual obligations (handling requests)
Legal obligations under applicable laws

Data is processed to:

Manage requests submitted via form
Provide support and assistance
Send information, newsletters, or promotions (with explicit consent)
Perform anonymous statistical analysis
Comply with legal obligations

Profiling: No profiling or automated decision-making is performed.

4. Data Storage, Use and Sharing

Data may be stored:

In secure Wix platform databases
In partners’ contact lists and company email systems
In external systems for email communication or request management

Retention period: until deletion request, unless legal obligations apply

Security: data is processed on secure servers, encrypted during transmission (HTTPS), and protected against unauthorized access

Sharing: only with necessary third parties (service providers or partners), in compliance with GDPR

Legal disclosure: when required by authorities

5. Communications

Data may be used to communicate via:

Email
Phone
WhatsApp
Telegram
Social media

Currently, communications occur only in response to user requests. Future promotional use requires explicit consent.

Data transfer outside EEA: regulated by standard contractual clauses approved by the European Commission.

6. Cookies and Tracking

The website uses cookies for:

Essential functions (security, forms, network)
Functional purposes (preferences storage)
Analytics (aggregated usage data)
Marketing (campaign performance)

Non-essential cookies are activated only after user consent.

7. User Rights

Users have the right to:

Access their data
Rectify inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Request data portability

Additionally:

Avoid providing data by not using the form
Withdraw consent at any time

Requests:

Email: l.andrea@glob-all-service.com

Postal address:

Canary Full Solutions SL

C/ Herradores 99

38201 San Cristóbal de La Laguna (Tenerife, Spain)

Response time: within 30 days

Complaints: Agencia Española de Protección de Datos (www.aepd.es)

8. Updates

This Policy may be updated at any time. Changes take effect upon publication.

Significant changes will be clearly communicated on the website.

Last updated: 17/03/2026

9. Contact

For privacy-related requests:

Email: l.andrea@glob-all-service.com

Postal address:

Canary Full Solutions SL

C/ Herradores 99

38201 San Cristóbal de La Laguna (Tenerife, Spain)